At Paperless141, LLC (“Paperless141”) we respect your privacy. We know that you care about how your personal information is collected and used, and we encourage you to read through our information handling practices as described below so you understand our commitment to your privacy and how you can participate in the handling of your information.
ABOUT THIS PRIVACY NOTICE
This Privacy Notice discusses how Paperless141 collects, maintains, uses, and discloses the information that is collected from you, our customers, the visitors to our website, and any individual who contacts us directly (altogether, “Users”). The purpose of this Privacy Notice is to provide Users with an understanding of what types of information we collect, how it is stored, why we use it, and the choices that Users have related to this information. We want to ensure that you understand how we will and will not use the
If you are only visiting our website, you will not be required to identify yourself or reveal any personal information as you browse online. However, if you wish to initiate any communications with Paperless141 via our website, such as using the online form to request a sales quote, you may be asked to first provide certain personal information to identify yourself to us. If you do not wish to provide this personal information, you may continue to browse our website, but we will not be able to contact you. Once you choose to provide us with your personal information (or any other information by which you can be identified), you can be assured that it will only be used to support your relationship with Paperless141 as detailed herein this Privacy Notice.
We reserve the right to change this Privacy Notice at any time. To stay updated on our most current Privacy Notice, please visit this page often. If you have a question about how a certain type of information is handled, please e-mail us at: privacy@paperless141.com.
EU GENERAL DATA PROTECTION REGULATION (GDPR)
Paperless141 complies with the EU General Data Protection Regulation 2016/679 (“GDPR”) in the Processing of all Personal Data received from European Union (“EU”) member countries. For the purposes of this section of the Privacy Notice, the terms, “Processing” and “Personal Data” will have the same meaning as in GDPR. The nature and purpose of the Processing will be solely as described in this Privacy Notice. The scope of the Processing will be limited to the Personal Data that you have provided to Paperless141. You determine the type and categories of Personal Data that are held by Paperless141. We will not collect any Personal Data without your knowledge. Your rights and obligations in relation to the Processing of Personal Data will be as set out in GDPR, this Privacy Notice, and, if you are a customer, the MSA.
California Consumer Privacy Act (CPPA)
Paperless141 complies with the CPPA that was enacted in 2018 and takes effect on January 1, 2020.
We provide ‘the right to know’ what personal information is collected, used, shared or sold
We offer the ‘right to delete’ personal information.
‘the right to opt-out of sale of personal information. As we do NOT employ tracking software (e.g. Google Analytics), we never sell any customer information or information kept on behalf of our customers.
We honor the ‘right to non-discrimination’ in terms of price and services.
Data Protection Officer
If at any time you have any questions or concerns about Paperless141 compliance, please contact our Data Protection Officer directly at: privacy@paperless141.com..
Supervisory Authority
Notwithstanding anything herein or in the MSA, if you have a good faith belief that the Processing of your Personal Data infringes GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member country of your place of residence or work, or in which the alleged infringement occurred. Paperless141 will provide reasonable cooperation with any supervisory authority consultation.
NORTH AMERICA DATA PROTECTION REGULATIONS
Paperless141 complies with all state/provincial and federal data privacy laws and regulations of the United States of America and Canada, as applicable, with respect to the collection and storage of personally identifying information in the course of our business. If you have a good faith belief that your personally identifying information has been collected or disclosed without your authorization, you have the right to register your concerns with the following authorities:
USA
Your local or state consumer protection agency
WHAT TYPE OF INFORMATION DO WE COLLECT?
Statistical Information. When you visit a Paperless141 website, our servers collect basic user information about you such as your ISP’s domain, your IP address, your operating system and web browser, the date and time you accessed our website, and the pages from within our website that you visit (“Statistical Information”). This Statistical Information does not include names, contact information, or any other information by which Users can be personally identified.
User Contact Information. When you initiate any communications with Paperless141 either through our website or any other means, we may ask you to provide us with certain personal information such as your name, email address, phone number, company name, job title, and geographical location (“User Contact Information”). User Contact Information contains information by which Users can be personally identified.
Client Information. When you sign up as a Client, you will be required to provide us with the User Contact Information described above as well as your payment information, such as your credit card number, wire information, or other banking information (altogether, “Client Information”). The term “Client Information” will also include information maintained by Paperless141 with regard to your customer account status, choice of Services, and access logs. In addition, we may store your electronic mail and other communications as a part of the transmission and delivery of those communications as a part of your Client Information. Client Information contains information by which Users can be personally identified.
HOW DO WE COLLECT YOUR INFORMATION?
By Asking You Directly.
If you indicate to us that you would like to receive communications from Paperless141, we will ask you to provide us with your User Contact Information. If you sign up as a Client, we will ask you to provide us with your Client Information. You will be provided the opportunity to actively consent to Paperless141 use of this information to communicate with you, and to consent to the purpose(s) for which Paperless141 may contact you or otherwise use your information. You may withdraw this consent at any time.
By Using Cookies
Our website uses cookies. These data files are read by our server to determine whether Users have visited our site before, how often, the length of time and which pages Users view. The Systems we use to provide Services to Users may also place cookies on their computers. You may stop the use of tracking cookies by clicking the Opt-out button below. However, even after opting-out, some cookies are still required for basic website functionality (for example, hiding notifications that have already been acknowledged). These basic cookies contain no identifying information and do not track visit data in any way.
To allow cookies, click Opt-in.
Cookies used on the Paperless141 websites are:
Our www.paperless141.com website for marketing services of Paperless141
PHPSESSID type: http
Cookie usage: keeps needed user status while you navigate across pages
SWPM_Session type: http
Cookie usage: Keeps Login information (only for registered users).
Cookies used on the Paperless141 websites operated on behalf of customers e.g. …. paperlessfbo.com:
ASP.NET Session ID
Cookie reason: keeps session contexts of the Paperless141 paperlessfbo web functions
All our webservices use HTTPS: encrypted traffic by using 256bit security certificates. All our Virtual Desktop Services use 256bit security certificates and encryption.
By Log Files
Our website gathers Statistical Information automatically and stores it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data. We may combine this automatically collected log information with other information we collect about you.
Log files do not leave the security of our server systems, unless a customer tasks us specifically with ‘forensic research into certain transaction’.
WHERE DO WE KEEP YOUR INFORMATION?
Paperless141 may store or access your personal information from any of our office locations, and therefore your personal information may be transferred, processed, or stored outside the jurisdiction in which it was collected. Where Paperless141 must transfer your personal information from an EU member country to one of our office locations outside of the EU, Paperless141 will ensure that the recipient is also GDPR compliant or otherwise certified under an approved alternative mechanism. If your personal information is governed by GDPR, and you wish to obtain further details regarding the physical location of your information, you may contact the Paperless141 Data Protection Officer at privacy@paperless141.com.
HOW DO WE USE YOUR INFORMATION?
Automatically Collected Information
We use Statistical Information automatically collected by our website servers to help us analyze Web traffic, improve the content of our website and improve your experience on our website. Statistical Information is also used to operate our hardware and software, diagnose problems and administer our website. We may use aggregate Statistical Information to modify the products and services we offer based on who is visiting our website and what they are purchasing. Statistical Information alone will not enable us to identify a User personally.
Information Collected by Cookies
We use the information provided by cookies to change the way our website looks to Users, to keep Users logged in to certain areas of our website, to ensure continued connection to the Systems, and to collect demographic data about where Users go on our website and how they behave. Cookies used by our Systems are used to track and log activities on the Systems and our network for security, network maintenance and other related activities. Information about Users collected by cookies may be combined with Statistical Information collected from Tracking Software, User Contact Information collected from sales or support inquiries, and other additional information collected in order to identify a User personally.
Information Collected by Tracking Software
No tracking software is being used.
Information Provided by Users for Communications
We use the User Contact Information provided by you to send you general information about Paperless141, details about our products and Services, publications related to our industry, and other promotional materials in which you have indicated an interest. You may opt out of receiving any such promotional communications from Paperless141 at any time by sending a request to privacy@paperless141.com, by using the unsubscribe instructions included in each promotional communication, or, if you are a Client, by changing your email preferences in the Client Portal.
Information Provided by Clients for Services
If you are a Client, we use your Client Information to establish our Services for you. This includes creating and maintaining your Client Account and your choice of Services, contacting you for customer and technical support purposes, and processing payment for the Services. We may also create and maintain Client logs in the normal course of providing Services to you. While you may opt out of receiving promotional communications from Paperless141 at any time, Clients may not opt out of receiving communications that are essential to your use of the Services, including communications from technical support, security and compliance, billing and account management, and system and network updates.
Payment Processing
Paperless141 uses third party providers to provide credit card processing services through our internal office services. If you choose payment by credit card when you purchase our Services, we will share your Client Information as necessary for the third party processor to provide the payment processing services. Please be assured that these third parties are prohibited from using your personal information for any other purpose including their own marketing services. These companies are authorized to use your personal information only as necessary to provide their services to us.
In response to a Subpoena or Other Legal Demand for Information
Paperless141 is required to comply with demands for information as required by state/provincial and federal law. Examples of these demands include subpoenas, warrants, and civil discovery demands. Information covered by our Privacy Notice may be disclosed following such a request if we determine, in our sole discretion, that such a disclosure is necessary or required. We may also disclose this information if (a) it is a matter or public safety or policy; (b) it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Paperless141 and appear to pertain to the commission of a crime; or (c) it is necessary or required to protect our interests or the interests of our other customers. We may not be able to notify you prior to any such disclosures.
CHILDREN’S PRIVACY
Paperless141 does not sell products or services for purchase by children. Clients must be at least 18 years of age. If you have reason to believe that a child under the age of 18 has provided personal information to us without the consent of their parent or guardian, please contact us immediately, and we will endeavor to delete that information and terminate the child’s account from our databases.
THIRD PARTY VENDORS AND PROVIDERS
Our IT infrastructure to offer services to our customers are hosted in secured datacenters. Our services provider is Hostway Corporation, now Ntirety Corporation. Our servers are currently hosted in their Austin, Texas, USA datacenters.
The datacenters hold HIPPA-, FERPA, SOC (1,2,3) and HITRUST CSF certifications. The datacenters provide secured access, redundant power services as well as redundant internet services.
Our servers are protected by dedicated Firewalls and Endpoint Intrusion Protection software. No wireless services are connected to our servers. Administrator accounts are changed and protected by strong passwords. Payment services are provided on behalf of our customers in a PCI-DSS compliant fashion. The contracts with these third-party services are held by our customers. We never store any identifiable credit card data on our/your systems.
SURVEYS OR CONTESTS
From time-to-time, we may provide you the opportunity to participate in surveys on our website. If you participate, we will request certain User Contact Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes, to monitor website traffic or personalize the website (in the case of anonymous information collected in surveys), or to send participants an email newsletter. We may use a third-party service provider to conduct these surveys or contests, and that company will be prohibited from using our Users’ personal information for any other purpose including their own marketing. User Contact Information collected from surveys or contents is not shared with third parties in ways that identify Users personally. To the extent we share Survey Information with third parties, it is done in aggregate.
HOW CAN YOU ACCESS OR DELETE YOUR PERSONAL INFORMATION?
If you have consented to Paperless141 processing your personal information by signing up for our newsletter or requesting a sales quote, but you are not a Client, you can withdraw your consent and request the deletion of your data at any time by emailing privacy@paperless141.com.
Upon written request Paperless141 will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@paperless141.com.
DATA RETENTION AND SECURITY
Information collected by the technologies described in this Privacy Notice is protected by SSL 256-bit encryption technology during transmission. Information kept by us in our business is protected using industry standard security measures. Though we reserve the right to keep the information covered in this Privacy Notice indefinitely, our employees are required to keep this information confidential – unless disclosure is authorized in this Privacy Notice or by Users. No means of communication, information transmission, or storage is totally secure. Because of this we are not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Notice, or for any resulting damages, including unauthorized acquisition and use.
If you have any questions about security on our Website, you can send email us at privacy@paperless141.com.
CHANGES TO OUR POLICY
We reserve the right to modify this Privacy Notice at any time, so please review it frequently. If we make material changes to this Privacy Notice, we will notify you here on this webpage, by email, through the Client Portal, or by means of a prominent notice on the home page of our website.
LINKS
Our website provides links to other websites that may be maintained by companies that are not affiliates of ours. We are not responsible for the privacy practices or the content of such websites and we encourage you to use caution. In particular, we recommend that you view the privacy policy posted on each site to confirm the sites policies are acceptable to you. This Privacy Notice applies solely to information collected by this website.
CONTACT US
If you have questions or concerns regarding this Privacy Notice, you should contact us by email at privacy@paperless141.com.